Policies

Refunds

All sales are final. No refunds. That covers lane bookings, large-group events, mobile-unit events, and gift cards.

Changing your date

Changing your date is free, and you can do it yourself. Open Find my booking, pull your booking up with the phone number you booked with, and pick any open slot inside the next 12 months. Move it as many times as you need. There is no change fee and no limit.

The only rule is timing: self-serve changes close 24 hours before your start time. Inside that window, or for a mobile-unit event, call us on 919-533-2011 and we will do our best.

If the new slot costs more than the old one (a weekday lane moving to a weekend, say), you pay the difference when you move it. If it costs less, the difference stays on your booking as credit toward the balance or your next visit. Either way the money you already paid stays with you; it is only ever moved, never refunded.

Booking

Hours: Wed–Fri 2–8pm · Sat 12–8pm · Sun 12–6pm · closed Mon–Tue. Bookings run in 30-minute slots; the last booking starts an hour before close. Your slot is confirmed once payment is taken. Unpaid requests aren't held on the schedule.

Safety

Every thrower signs a waiver before they throw. Closed-toe shoes required. A coach is on the lane with you from first throw to last.